When placing an order:

  • We bill your credit card in Canadian dollars, so no currency exchange charges will appear
  • All provincial tax is collected when your order is placed
  • We clear everything through Customs, however,  as of July 1st, 2018, a 10% United States Surtax will be charged on goods manufactured in the U.S. and shipped into Canada. This surtax will need to be paid by the customer to the delivery agent before receiving their goods. We apologize for the inconvenience.
  • You can conveniently return product to our address in Ontario, instead of having to mail back to the United States
  • Unfortunately, we cannot accept orders on back ordered items

To place an order on this website

Select products and add them to your shopping basket. When you are ready to use our secure checkout, we will ask for your address and shipping information, but you are not required to create a permanent account with us.

To place an order by phone

Toll-free 1-888-746-5860, 24 hours a day, 7 days a week.

To place an order by mail

If you have one of our catalogues, in the center is an order form you can fill out and mail. Otherwise, handwritten orders can be mailed to:

311 Frederick Street Unit 3
Kitchener, Ontario N2H 2N6

Mailed orders can be paid by personal check, money order or credit card – no cash please.

To place an order by fax

1-715-341-2250, 24 hours a day. Credit card orders only please.


Please note: Herrschners is not responsible for typographical errors. Prices subject to change. All product quantities subject to prior sale.

Business Customers and Large Consumer Orders: Herrschners reserves the right to charge for actual freight for large orders. Please contact customer service at 1-888-746-5860 or CustomerService@Herrschners.ca with questions.