Contact Us

We want to hear from you!

If you have any questions about our web site, product information or orders, or if you have comments, suggestions, recommendations you want to share, please contact us:

  • Via email at (we make every effort to reply to your inquiry within one business day).
  • Via phone toll-free at 1-888-814-0204 Monday through Friday 7:30 AM to 5:00 PM CST.
  • Via traditional mail at:

    Customer Service
    c/o Herrschners
    311 Frederick Street Unit 3
    Kitchener, Ontario N2H 2N6

You may also call us for Project Assistance! If you have questions while working on a project, we here to help. Feel free to send an email to or phone us toll-free at 1-888-814-0204. We're here to answer your questions from 7:30 a.m. to 5:00 p.m. Central Standard Time, Monday through Friday.