Privacy and Security

Privacy Policy

Summary

• We collect your personal information – name, mailing address, email address, and payment method – only when you provide the information.
• Our site uses cookies to make navigating and shopping faster for you, and to make sure what you see on our site is relevant to your interests. This is a practice duplicated by numerous commerce sites. Any payment information you provide – such as credit card number – will never be stored in this cookie.
• We do not share your email address, telephone number or any personal 'cookie' information with any other companies or organizations. Period.

Additional Privacy Policy Details

There are areas in our site where only persons who provide requested personally identifiable information will be able to gain access to participate, such as 'My Account'.

We also may collect certain non-personally identifiable information while you are browsing the site, such as the type of browser you are using, the type of operating system you are using, and the domain name of your ISP (Internet service provider). This information is in no way associated directly with you.

Why do we collect this information and how do we use it?

Personal information you provide to us may be used to fulfill your requests for products, or be used to respond to your inquiries, or to communicate with you for customer service questions or project assistance.

We may use the non-personally identifiable information to improve the design and content of our site.

We will disclose information we maintain when required to do so by law. For example, in response to a court order or subpoena, or in response to a law enforcement agency's request.

Agents and contractors of Herrschners who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice. Agents and contractors of Herrschners are required to use information only to carry out the services they are performing.

Even though we take every appropriate measure to safeguard against any unauthorized disclosure of information, we cannot assure you that personally identifiable information we collect will never be disclosed in a manner inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personal information for purposes of correcting possible factual errors in the data.

We may on occasion combine information we receive online with outside records to enhance our ability to inform you of products and services that may be of interest to you. If you do not wish to receive marketing information, please send an email, along with your first and last name to CustomerService@Herrschners.ca.

When you order products or request a catalog, you are entered in our customer file. We occasionally make this file available to carefully screened companies and organizations whose products and services may be of interest to you. We never share your email address or telephone number. If you do not wish to receive our catalog or do not want your name to be made available to other companies, please email your name and address to CustomerService@Herrschners.ca.

We will not use or transfer personally identifiable information provided to us in way unrelated to the ones described above without also providing you with the ability to opt out of these unrelated uses.

Collection of Information by Third-Party Sites, Advertisers and Sponsors

Our site may contain links to other sites whose information practices may be different than our own. If you visit these third parties sites, please consult their privacy notices, as we have no control over information, submitted to, or collected by third parties.

Cookies

Cookies are used to enhance your experience with our site. Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us personally identifiable information, or email address unless you choose to provide this information to us, for example, when you register with our site. Once you choose to enter personally identifiable information on our site, this information may be linked to the data stored in the cookie. Your credit card number is never stored within these files.

Why do we use Cookies?

We use cookies to analyze site usage and improve our site content and offerings. We may also use cookies to personalize your experience, for example to recognize you by name when you return to www.herrschners.ca or to save your password in password-protected areas. If you choose to not accept cookies, you can order via phone, mail or fax.

Email Addresses and Telephone Numbers

We not share any email addresses or phone numbers you provide to any other companies or organizations. Period. If you choose to receive our promotional emails, you may always opt-out.

Any telephone numbers you provide will be used solely for customer service questions or project assistance.

Security

Ordering online is Secure at Herrschners.ca

We use the latest technology to ensure the security of your credit card information. All pages within our checkout process and areas containing personal information – such as My Account – are secured using SSL (Secure Socket Layer) technology, which encrypts data between our computer and yours. By utilizing SSL, all sensitive information you provide during the checkout process – including credit card and address information – is encrypted while traveling the Internet.

Our site is tested and certified daily to pass the Hacker Sale Security Scan by ScanAlert - click the logo found on our site to verify this fact. Research indicates sites that are remotely scanned for known vulnerabilities on a daily basis, such as ours that earn Hacker Safe certification, can prevent over 99% of hacker crime.